CUSTOMER FEEDBACK


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21 January 2002
Tommy and Vivian
Seattle, WA
re: pillows, cushioning, gala fashion accessories, collectibles, design work

Dear Carol, Tommy and I just wanted you to know how much we have enjoyed and appreciate..... (click to read entire feedback)



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14 October 1992
Kim Christy - Interior Designer
Seattle, WA
re: restyle of client sofa

Dear Carol, I just wanted to let you know that my clients, the DeLeon's, were very pleased with the work you have done........... (click to read entire feedback)



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Brian Coleman
Victoriana Author and client for over 20 years
Seattle, WA
re: restoration and use of Victorian textiles for pillows, furniture upholstery, special projects

Thank you very much for the wonderful..... (click to read entire feedback)



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1992
Alexandra Fisher Morse - Interior Designer
Seattle, WA
re: custom built furniture, pillows, cushioning

Everything is gorgeous..... (click to read entire feedback)



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Bradley Huson - Interior Designer
Seattle, WA
re: custom built furniture, pillows, cushioning

Carol, Thank you - again as usual everything is beautiful and perfect...... (click to read entire feedback)



04 July 2002
Catherine
Palmerton, PA
07/04/02

I am very pleased with my down pillows which I ordered Saturday and surprisingly received by Wednesday, July 3.

Thank You,
Catherine


06 November 2002
Marina
Owings Mills, MD

Thank you very much for the pillows, they are great! Now, my father wants another one for the same dimensions. Can we do the same deal?

Thank you,
Marina


16 December 2002
Laren
Crownville, MD

I received my order, thank you. The bolster cover fit just fine! I was REALLY impressed with the skill and artistry of your work. I was especially intrigued with the way you created a tuck-away place for the zipper handle that was padded for comfort. You are a real class act! It was worth the extra money for such fine work. Bravo!!

Sincerely,
Laren


18 December 2002
Lisa
Shrewsbury, MA

Those are ABSOLUTELY BEAUTIFUL!!! I could not even have imagined to design something that beautiful!! My sketch pales in comparison to what you have done :)!!!

Thank you so much for all of your thought and talent that went into this project!

Sincerest regards,
Lisa


20 February 2003
Deborah
Mt. Mountpelier, VT

My pillow inserts arrived, and they're wonderful--thanks so much. A perfect fit, and the nicest inserts I've seen! I will certainly contact you again if I need any more.

Deborah


13 April 2003
Dana
Decatur, IL

I received my order on Friday and I think it's just beautiful. Thanks so much!

Dana


20 May 2003
Helen
Los Altos, CA

Carol,
I keep forgetting to write and to tell you that I love the pillows! They are great--nice use of the brown cording--that added a lot, and the needlepoint one is wonderful too. I will be giving you more to do in the future!

Thanks,
Helen


21 August 2003
Fred
New Haven, CT

Hi Carol,
Thanks for your prompt reply and fast shipping.

I really liked your web site. I got a little impatient fooling around with some others but was delighted to find yours through a "Google" search. I kept looking until I found a site that was user friendly and with a good "spirit."

I somehow recognized the hand of an artist in the site, the care given to manufacture, and pride of product. The prices seemed fair as well. I'm sure this will be the first of at least a few orders.....

Thanks again for your personal touch.
Fred


24 July 2003
Lisa
La Quinta, CA

Carol,
I purchased a few pillow inserts from you a couple of months ago. They are fabulous! If I could order two more which are off sizes from you, I'd really appreciate it.


Lisa


26 August 2003
Cattrina and Bart
Atlanta, GA

Hi Carol,
Just wanted to let you know how happy we are with the pillow you made for us. The deminsions you suggested were perfect.

My boyfriend is an entrepreneur, like yourself, and he was extremely pleased with the care you took in processing our order. He was also very pleased with the quality of the pillow case (high thread count 100% soft cotton) and the fact it didn't have a "smell" like pillows we have ordered from other's in the past. One comment he made to me was, "That was a very nice and personal touch that she took a moment to send a handwritten note with our order, I like that!"

We are going to be ordering 4/5 more from you as soon as we get a ship date on the covers. Thank you for this pleasure of doing business with you and look forward to our next order with you!


Sincerely,
Cattrina and Bart


09 September 2003
L. Schwartz
Los Angeles, CA

Hi Carol,
I received my order. THANK YOU...I LOVE, LOVE, LOVE MY PILLOWS.


L. Schwartz


30 October 2003
Julie
Arlington, VA

Thanks so much for the great pillows, Carol - we love how they came out!


Julie


03 November 2003
Kelly
Mission Viejo, CA

Dear Carol,
Thank you so much for getting that order completed and shipped so quickly. I appreciate it, and will call you soon with the next order! I will also share your name with other design colleagues.

All the best,
Kelly


19 November 2003
Cathy
Williamsville, NY

Carol,
Received the pillows yesterday and they are wonderful! My 12 year old son, referring to the pillows the decorator had made for the room, said "what's wrong with those pillows -- why can't they feel like this one?"!!!!


Cathy


18 December 2003
Jane
Dallas, TX

Carol,
I must tell you. Thank you so much for the WONDERFUL work you do!!! Charlie is thrilled and the party was a huge success.

Happy Holidays,
Jane


Tuesday, April 05, 2005

Carol,
Thank you so much for getting these out so fast for us. We REALLY appreciate it. I am Pamela's assistant and I also sew, so I am going to be ordering A LOT of pillow fills in the future. I appreciate your speediness!

Thanks so much,
Gretchen
Pamela Smith Interiors
San Diego, CA


Thursday, October 13, 2005

Hi Carol,
Just a quick note to let you know how incredibly pleased I was with the custom down insert I received from you. It was perfect and the client was especially pleased. The speediness of service is also impressive. I will use you in the future and have added your company to my 'favorites.' I also very much enjoyed your website. Best of luck in your future endeavors.

D. Heathcote
Interior Outfitters
Owner/Senior Designer


Tuesday, April 11, 2006

Dear Carol--I just wanted to send a quick email and thank you for the pillow inserts that arrived last month as promised. They fit perfectly and our hand woven pillow covers from Guatemala look fabulous. I could not be happier with the product and the ease with which they were ordered and shipped. Thank again for your assisstance.

Susan Z
Chicago, Illinois


Friday, April 28, 2006

Hi Carol Tate,
I just got my pillow insert and am pleased, pleased, pleased with it!.. Anyway, I appreciate the lovely pillow and the immediate service. I shall use you and recommend you!

Best Regards,
J. Barba


Thursday, June 29, 2006

Hi Carol!
I just wanted to tell you how impressed I am with every aspect of your business. You got back to me right away, no pressure or attitude, the prices were competitive, and the pillows (which arrived earlier than I would have expected) are everything that I hoped they would be. Thanks so much for the great experience. I will be sure to tell everyone about you.

Take care,
Dan NYC, NY


Friday, October 06, 2006
Dear Carol
I just want to say thank you so much for the beautifull pillows that you made. My husband can now sleep through all night without waking up. And my neck no longer hurts in the morning.

Again Thank You.
A. Sidlyar


Friday, October 20, 2006
Carol,

Just a note to say thank you so much for accommodating my order this week. I really appreciate it, and look forward to doing more business going forward.

All the best,
Malcolm James Kutner


Wednesday, January 24, 2007

Wow! Thanks for the speedy service of order - I received it today, Jan 24. great quality, as well. I'll recommend you to everyone I can think of.

B. Ankeney


Friday, April 13, 2007

Hi Carol,
Just a note to tell you that the pillows arrived today. They are just terrific! A Thai postdoc sent me 2 pillow covers that were not standard size, and I was at a loss about finding cushions that would fit until I found your site. Ditto for a tiny tapestry pillow cover I bought in Paris several years ago. Now I can toss the pantyhose that have been inside, and replace with your nice 10" pillow. Thanks! I'm just delighted!

Peggy
Washington, DC


Monday, May 21, 2007

We got everything, and as usual you did a bang up job.

Thanks,
Nancy


Tuesday, June 12, 2007

Hi Carol,
A job well done pays off. My daughter (a designer)works for the designbuild company that I made the pillows for. She tells me that they are happy with your product and will be using you as a supply contact in the future.

Congratulations!
C. Silverberg


Thursday, June 21, 2007

Hi Carol!
I just wanted to tell you that I received the pillows safely earlier in the week, and they are beautiful. Thanks for all of your hard work. They have made our lounging experience so much more relaxing and have added a luxurious touch to our apt.

You'll be hearing from me or my friends in the future.

Take care,
Dan